Solutions

Four functions where recurring work piles up, and the same review finds what can stop.

One question, four evidence sets: if you founded the company today, with AI, would you build this again? Whichever function you start in, ZeroBase reads the systems it already runs on, lists every recurring activity, and shows what each costs and who still needs it.

Applied

Where organisations start with ZeroBase

Four starting functions.

Most reviews begin in Finance or Shared Services, where recurring output is dense and event data is already available.

Finance

  • Recurring management reporting
  • Intercompany reconciliation
  • Month-end close
  • Approval chains
  • Variance commentary
Evidence read
GL events, close calendar, reporting portal access logs
What agents question
Who reads it, what rule requires it, what the close actually costs

Procurement

  • Purchase approvals
  • Supplier review cycles
  • Sourcing committees
  • Duplicate controls
  • Manual three-way matching
Evidence read
P2P events, supplier master, approval thresholds
What agents question
Whether an approval ever rejects, and at what value it stops paying for itself

Shared Services

  • Ticket routing
  • Recurring request handling
  • Service level tiers
  • Manual handoffs
  • Exception work
Evidence read
Ticket metadata, routing rules, SLA records
What agents question
Which request types are exceptions that became the standard path

Operations

  • Recurring operational reviews
  • Inspection workflow
  • Scheduling and dispatch
  • Manual coordination
  • Exception escalation
Evidence read
Work order events, scheduling data, asset records
What agents question
Whether an interval is set by risk or by habit

The pattern is identical everywhere.

What accumulates
Recurring output nobody re-authorised, controls nobody re-tested, exceptions that became the default path
What evidence is read
Event metadata from approved systems. Never document content, never individual-level measurement
What agents question
Demand, verified obligation, annual cost, capacity draw, service level, and whether an alternative already produces the outcome
What decisions emerge
Remove · redesign · automate · keep, each with an owner, a reversibility class and a review date